FAQ

FAQ

What shipping options do you offer?

We provide worldwide shipping to most countries. Delivery time varies by region. Please check our shipping policy for detailed information.

Do I need to pay customs duties?

Import duties and taxes may apply according to your local customs rules. Buyers are responsible for these fees.

How can I track my order?

Once your order ships, you will receive an email with tracking number.

What is your return policy?

Please read our Return & Refund Policy page for full terms. Items must be returned within valid time in original condition.

Are SELUKY characters original IP?

Yes, all SELUKY IP characters are original with independent intellectual property patents.

Where are your products made?

Our products are designed and manufactured in-house at our factory in China.